FAQ

Frequently Asked Questions

Orders & Payment

What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and other popular payment methods available in India.

How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package's progress.

Can I modify or cancel my order?
Please contact us immediately if you need to modify or cancel your order. We'll do our best to accommodate your request if the order hasn't been processed yet.

Shipping & Delivery

How long does shipping take?
Standard shipping typically takes 5-7 business days within India. Express shipping options are available at checkout.

Do you ship internationally?
Currently, we only ship within India. We're working on expanding our shipping options.

What are the shipping charges?
Shipping charges vary based on your location and order value. Free shipping is available on orders above a certain amount.

Returns & Refunds

What is your return policy?
We accept returns within 7 days of delivery for most items. Products must be unused and in original packaging.

How do I initiate a return?
Contact our customer support team with your order number and reason for return. We'll guide you through the process.

When will I receive my refund?
Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Products

Are your products authentic?
Yes, all our products are 100% authentic and sourced directly from authorized suppliers.

Do you offer warranties?
Warranty coverage varies by product. Please check individual product pages for specific warranty information.

Still have questions?
Feel free to contact us and we'll be happy to help!